Tuesday, September 8, 2009

Q&A with Steve McAdory, Redbirds' Concessions Manager

Posted By on Tue, Sep 8, 2009 at 12:49 PM

Last week, the Memphis Redbirds clinched their spot in the playoffs. They’ll be hitting the road to take on the Isotopes in Albuquerque and then return to Memphis for game 3 of the series on Friday, September 11th.

Hungry Memphis talked to Steve McAdory. As concessions manager for the Redbirds organization, McAdory is in charge of keeping fans happy … as far as their stomachs go.


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What's your favorite part of the job?
My favorite part of the job is walking into the ballpark. I work in a baseball stadium! How great is that? Trees, grass, the excitement of the crowd — it’s all part of it. I love being at the center of the fan experience, being able in some small way to help every fan that walks through the gates to have the best possible time.

What's an average game day like for you?
Our day starts early, about 9 a.m., making sure the stands are stocked, deliveries are taken in, and orders are placed for the next game.

About two hours before game time, our game-day staff begins to arrive. It takes about 400 dedicated staff to properly prepare for a game. The cooks, civic group volunteers, supervisors, stand leaders, bartenders, cashiers, suite attendants, warehouse runners, and catering staff are the people that make my job easy.

After that it’s just watching those people, many of whom have worked here since the ball park opened, do their thing. About two hours after the game is over, I check the concession sales totals and head on home.

What are you doing concessions-wise to prepare for the playoffs?
All of us are very excited that the Redbirds are in the playoffs for the first time since 2000. We will prepare the same way as we would for any major event knowing that all Redbirds fans will be here to cheer on their team. This is a big deal to us, and we will treat it that way.

What's the park's best-seller?
The best seller at AutoZone Park? That’s easy, Rendezvous’ BBQ Nachos. We have over 200 different items on our menu, but we may be the only ballpark in the country where the hot dog is not number-one.

You ever get sick of hotdogs?
I was very happy when King Cotton signed on as the official hot dog of the Memphis Redbirds. I grew up on King Cotton and Circle B, and I don’t think you ever get tired of a good thing.

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