"As Shelby County citizens have discovered, the split between the county's various emergency response systems has created problems that have residents clamoring for change. And with Collierville and Germantown ready to opt out of the contract with Rural/Metro, local ambulance service looks to become more disjointed.
"Municipal fire departments respond to every emergency call throughout Shelby County and can administer medical attention but cannot provide residents transportation to the hospital, regardless of a situation's severity. In Germantown, Collierville, and the unincorporated areas, that's the job of Rural/Metro, the county's ambulance subcontractor with a reputation for lagging response times. The county now plans to let the current Rural/Metro contract expire June 30th and rebid ambulance service."