This is a past event.

Booksigning by Emily Yellin 

When: Thu., Sept. 2, 5:30-7 p.m. 2010
Local author Emily Yellin will sign and discuss her nonfiction book Your Call Is (Not That) Important To Us, now in paperback. The book is a behind-the-scenes look at the most bitched about (and at) sectors of the service industry: customer service…

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