But there's another issue besides that obvious one. In an emotional appeal to her fellow commissioners in a session devoted to a review of 911 procedures, Avery talked about the unnecessary stress undergone by citizens who are forced to endure long waits, as her daughter's immediate family did, when attempting to summon emergency-response units.
As a short-term solution, the Wharton administration and the county commission have concurred on efforts to improve communications between Shelby County's separate governmental jurisdictions, as well as adding a few ambulances to the county's inventory. But as Avery told the press after the commission's meeting on the subject, "Adding ambulances is not the answer. We've got to fix 911. It's broken!"
The most obvious solution to the disjointed emergency-response efforts of Shelby County's several governmental units is some sort of consolidation; if not full governmental consolidation, then some functional ad hoc version of it, at least for emergency-response purposes. Politics should not be allowed to come before matters of life and death.