james hart 
Member since May 1, 2011


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Re: “A Visit to Mellow Mushroom

I was in the mellow mushroom on fri april 29 we ordered drinks and a house special 16" like we always do. we waited for 40 to 45 minutes no pizza . everyone else was getting pizza but not us. finally the waiter came over and told us that it would be 5 or 10 minutes at the most . More waiting the waiter came over again to state the the pizza got stuck in the oven and left. We got up and walk to the counter I asked for a manager who was a young lady who was very short with us and said our pizza would to out in 2 minutes did not say what was going on or I sorry for the wait. I was thinking why was there not a manager who took the time to explain at our table what the problem was. This would have been better than just let the customer sit not knowing . very poorcustomer service. james hart @ idputters1@comcast.net

Posted by james hart on 05/01/2011 at 4:51 PM
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