The Memphis Flyer is working with media colleagues at MLK50: Justice Through Journalism, High Ground News, and Chalkbeat Tennessee to serve as a community resource. Understanding that many in the Memphis area, particularly more vulnerable Memphians, have questions and concerns about managing the practical aspects of Covid-19, the media collaborative has launched an SMS (text messaging) system to serve as a guide to food, jobs, housing, health, safety, schools, and more.

โ€œThe focus will be on ZIP codes that have the lowest broadband internet access and residentsโ€™ responses will be used to guide reporting,โ€ said Wendi C. Thomas, editor and publisher of MLK50.

Funding for the project comes in part through a grant MLK50 received from the Facebook Journalism Projectโ€™s Local News Relief Fund.

The text-messaging model is based on a service launched in Detroit in 2016 by Sarah Alvarez of Outlier Media. Candice Fortman, CEO of Outlier, commented to MLK50, โ€œProviding residents, especially those most underserved by traditional media, with direct access to high-value, fact-checked data allows newsrooms to redistribute some of their watchdog function and then focus scarce reporting resources on the accountability projects likely to have the most community impact.โ€

Reporters from the Flyer, MLK50, High Ground, and Chalkbeat will work together to address community concerns and questions. Listening to the communityโ€™s needs is especially critical during a crisis such as Covid-19, these journalists believe. MLK50 managing editor Deborah Douglas said, โ€œWe want folks to experience being seen and heard, so we can produce the kind of journalism and community engagement that will make a difference in their lives.โ€

To participate in the text-messaging project, locals may text the word โ€œMEMPHISโ€ to 73224.